CHRISTINE YEE
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Pringo Networks - Writing, Research, Project and Operational Support

Posted by Christine Yee on December 17, 2015 at 6:30 PM

Pringo was a company who specialized in the development of customizable enterprise level social network sites. 

Initially, I was hired as a content writer to create white papers. and other forms of content for current and prospective clients.

As my first project, I wrote on the theories that operate behind the growth and sustainance of social networks. Here is a copy of the text. 


Support for Operations, Project Management and Change Management

Due to a change in upper management, my role here expanded to a more flexible and hybrid function. I was able to quickly adapt by dedicating myself to learning the platform features (which totalled over 400+) and developing a strong grasp of the standard versus customizeable aspects of Pringo's technology.

Through my experience at Pringo, I learned that producing quality content is not only important for customer facing pieces, it is also essential for clearly expressing ideas internally as well. Intricate technology projects, like the ones developed by Pringo, depend highly on clear and itemized forms of communication. 

The ultimate goal for the success of the company was to help clients realize their vision through a final product. At Pringo, I demonstrated my ability to hone a clear understanding of the big picture and how the smaller details contribute to this vision, providing support as needed to ensure timely delivery of projects. 

Miscellaneous other projects that I worked on included:

(1) developing an internal wiki of standard processes and reference information for PHP developers
(2) three month documentation of all markup tags to be used by outsourced teams. 
(3) creation of a client instructional guide on performing various functions within the admin panel of their platform
(4) outlining a formal process for gathering requirements from the client

Transferable Skills 
  • ability to garner a working knowledge of detailed software technologies and interfaces within a relatively short period of time
  • understanding of how to articulate, record and enforce organizational processes among teams, project scopes and how to deal with changes in project scope
  • ability to learn complex bodies of information and produce clear, concise written content that can be understood and therefore acted upon quickly by internal team members and clients
  • ability to manage projects by prioritizing and align small details with a larger big picture vision
  • ability to work effectively with clients through clear communication on project milestones, requirements and deliverables








Categories: operations and processes, research, writing

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