CHRISTINE YEE
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Introducing New SEO Best Practices For Auto Dealership Sites

Posted by Christine Yee on August 2, 2016 at 10:45 AM

I was brought on by a company called FusionZONE Automotive to broaden the scope of their existing SEO practices. FusionZONE specializes in the development of responsive websites for car dealerships. However, they also provide additional offerings such as SEO, social media and digital PR. 


Much of their existing SEO results were being achieved through technical optimizations. The company wanted to go beyond  their current level of the on-site page factors that they had been implementing, such as content quality, H1/H2 headers, SEO title and primary keyword usage within the url. However, the area of off-site SEO (e.g. backlinks) was missing from their offering set. FusionZONE was interested in aligning their services with the latest trends in SEO.


Side Note: In the past, SEO was highly contingent on the number of backlinks pointing to a site. However, because this was being used to manipulate search algorithms, Google started penalizing poor quality backlinks through their Panda update.  Now, it is more essential for brands to create top quality content in order to generate authentic forms of signals which demonstrate that their online presence truly meets the demands of users.


Google is ultimately designed to meet (informational) demand with the right supply. They have a vested interest to do so since the success of their ads depends on getting people to use Google, and not other search engines.Therefore, site  features and design alone are oftentimes insufficient for achieving long term search exposure. Content and user experience must be developed to produce a solid sense that the site offers exactly what users are hoping to find. And there must also be tangible indicators in the form of quality backlinks and even social signals which communicate this message to Google. 


While at FusionZONE, I worked on introducing new practices for long term SEO success, while creating specific, trackable processes for executing upon these strategies. 


Safe Backlinking System


Google continues to rely on backlinking as a signal for understanding the quality of a site page as well as it's value and  usefulness to users. The quality of the link source is essential for achieving the benefits of backlinking strategies and avoiding penalties.


A Natural Backlinking Profile of Do-Follow and No-Follow Links

Furthermore, whether the links are do-follow or no-follow, also matters. Do-follow links impart direct SEO benefits. However, it is important to include no-follow links for a more natural looking backlink profile. No-follow links also help to alert search engines of content that might otherwise have gone unnoticed. 


Using Social Sites -  Simple Tools For Big Objectives


 I identified respectable social sharing/curation sites to be used as sources of safe backlinks. Although the following list may strike some as being simple and unsophisticated solutions, their value cannot be underestimated. Using these sites, a backlinking campaign would benefit from high domain and page authority sources that are known to be reputable. 


  • Blogger ( A Google product which is crawled very frequently by the search engine). Offers do-follow, direct links
  • Tumblr - Offers do-follow, direct links
  • Google Plus (Another Google product which has been known to index new content rather quickly)
  • Pinterest
  • Flickr
  • Slideshare

 

Due to their popularity, these sites are also crawled more frequently by search engines. This is important for getting links discovered in a more timely fashion. 


Quality, Crawlable Descriptions


One thing to note is that these sites care strongly about quality user experiences. Therefore, posting urls and cursory text is insufficient for having the links actually be noticed.  


 I made it a point to small amounts of time to create original short snippets of thoughtful, informative and engaging content as a prime (searchable) context for the links to be placed. 


The orignal hand created descriptions created could then be repurposed into additional content for future use, with the help of high quality spinning software (that utilizes artificial intelligence to reproduce natural human language patterns). 


One rule to remember when it comes to backlinks is that the harder it is to attain, the more valuable it is. While it might be easier to simply add the url into a field, a simple well crafted description does add greater value to the process. 


 Simple Process For Indexing Backlinks


Simply posting a backlink is just the first step. It is important for the posted link to be indexed in search engines. I maintained a tracking spreadsheet for all the inbound links created from the six sites listed above.

This included meticulous records of the dates posted. And this system also included a column for checking their index status. The process involved inputting the backlink urlinto the Google search field to see if it was indexed. If not,  a notification would say that the results could not be found.

When analyzing the backlinking results of the different social sites mentioned earlier, I found that Blogger's content was the quickest to be indexed out of the set. Therefore, part of the follow up process for indexing links would involve using this blog site to create content which included the backlink. 

Alternatively, it is known that pinging tools and social bookmarking tools do exist for this purpose. However,  the results are not always guaranteed. 


Writer Guidelines For Richer Content


Quality content is not a "nice to have" in SEO. It's a must have. Google loves authoritative content and penalizes thin content. The primary job of it's algorithms is to help users find the best answers to their search queries. Therefore, superficial, word-filling content will not suffice. Furthermore, studies have shown a rather strong correlation between content length and actual ranking performance. 


One of the key challenges for the writing team was to continuously meet deadlines for numerous assignments. The strong emphasis on timeliness compromised the quality of information being offered.  The writers did not have time to gather the facts they needed for the most optimal content. However, as Google compares content to others within the same niche, it was important to strike the right balance between quality and quantity.


So the question became, how can the team create better, more informative content in a time efficient manner. 


I came up with the solution of drafting writer guidelines as a resource for creating information-rich content. I was able to quickly compile necessary facts ( some mandatory and some optional).  And furthermore, I outlined an overall structure with a clear, logical flow that would best help answer questions the questions of regular people. 


The use of pre-made guidelines helped writers quickly access facts and information they needed. Their job became to simply refine the information into a clear, well written final piece. 


Internal Linking and External Linking to Site Pages


It was typical to see the homepages of the dealership sites rank in search engines. However, internal pages struggled to gain more visibility. Thus it became necessary to connect the pages together. The strong page authority of the homepage could then become more evenly distributed throughout the other pages of the site.


Internal links


However, although FusionZONE had been creating content for dealership pages, the company had not yet instilled the process of connecting all the pages together by inserting internal links.


I educated team members, including our staff writers on:

the rationale for inserting internal links

how to create SEO friendly anchor text for these links, using a combination of exact phrase match terms as well as long tail phrases. 


External Links


While it was important to link the pages together, it was also necessary to include external links to high authority sites.  Here are a few reasons why.


 

  • Google recognizes that good sites link to other good sites. And of course, we wanted our clients to be perceived as high quality sites.

  • One study was performed on  a set of ten newly developed sites. Half of them had external links, while the other half did not. The sites with the outbound links out performed the other half siginificantly in their rankings.

  • External links connect sites to networks of more powerful sites. So linking to a site like Kelly Blue Book would create a connection to this influencer and their hub. Such links emphasize to Google, the niche that a site belongs to. 

  • Failing to link to powerful influencer hubs causes a site to be seen by search algorithms as an isolated island, so to speak. And in worst cases, this can even cause sites and their content to be harder for search engines to find. 

 


The writers wer given the following rule of thumb to apply.  Every page of content on a site was to have:


  • a natural number of  links coming in from other pages

 

  • a natural number of links pointing out to other pages on the site


In conclusion, a solid internal linking structure served to help a greater number of internal pages get noticed. And external links served to contribute to improved ranking performance (among other factors).


Schema Markup

The actual content on a page tells search engine what is being discussed. But it is even possible to add an additional meta layer of information to tell search engines how the page is useful to users. This is what schema markup does. 

In a search engine result, additional labels are added. Examples might include:

  • pricing information
  • event dates
  • specials
  • features

Although structured data was currently being implemented by the programming team on specific car models, I introduced the use of schema markup (through the existing resource offered by Google Webmaster) as a recommended process to be used for ordinary content pages, especially those that have a higher potential of indexing in search engine results. 

Outreach - For Press And Quality Backlinks


Although social sharing sites serve as a safe source of backlinks, it was still important to acquire other types of  links. Since the dealerships are interested in improveing their local SEO, it became necessary to target  well established authorities within their area. I decided to focus on nearby colleges and local newspapers. 


Colleges

Since .edu domains are particularly powerful, it made sense to reach out to local colleges near the dealerships. For this initiative, I generated outreach letter template requesting that a link be placed to the dealership on any online resources pages. Students could then learn more about the year round college grad rebate program maintained by the dealer. Furthermore, I also requested content opportunities on behalf of the client,  having to do with the topic of business and career advice for aspiring young adults. 


Newspapers

Another outreach target that I felt would benefit the dealership sites included local newspapers. Not only would this serve as a potent source of backlinks, but a publshed article would also index highly on the dealers' (name specific) search engine results page.  Since the Toyota sites were being evaluated and penalized for the presence of "disfavored results" (e.g. competitor dealerships), including a greater number of highly ranked content associated with the dealerships would help push down these undesired results. 


Competitive analysis performed on the backlink profiles of other dealerships showed that many of their inbound links came from minor, lesser known sources.


For the most part, many of these brands were small and lacked recognition or community influence. Thus, outreach to local colleges and newspapers would enable a much stronger competitive edge over other dealerships in their area. 


Automated Backlinking Solution


Although outreach is one way to acquire high valued, content opportunities, it is also possible to automate the process of acquiring backlinks One tip, suggested  by a renowned SEO expert, was to create a free image gallery page. The idea is quite simple.


Free images could be offered to niche bloggers in exchange for a link posted back to the main dealership site. Everyone likes to receive free gifts and offerings. Thus the incentive of free images would present a more compelling reason for an influencer to post a link on behalf of our dealership clients, than the other route of simply asking them to. 


Subdomain Sites


For the Toyota evaluations, FusionZONE was responsible for eliminating disfavored results that appeared  when a user types in the dealership's name. This includes competitor dealerships.


Content published by local colleges and newspapers is indexable and ranks highly. But we still needed more sources. Another strategy that I aimed to implement was the use of subdomain sites. 


Content To Meet User Intent


Subdomains could be quickly generated by the programming team.  I analyzed Google results to see what types of pages Google was indexing. I noticed a rather consistent trend of serving content related to user demand or intent.


It seemed that the search engine anticipates the likely intent of users when they perform a search. Thus, it made sense to provide a stronger body of content which helps meet  this type of demand. 


Demand for Used Cars


Users typically want to find great value deals on quality pre-owned cars. Therefore a subdomain on the subject of used cars ( i.e. what  factors to look for, what to avoid etc.) would have links pointing to the used car inventory of the site.


Demand for Testimonials


Likewise, users would want to know more about the reputation of the dealership. A subdomain on the customer feedback would not only draw attention to positive reviews, but highlight other types of content on how the dealership relates to their customers:

 

  • what goes on during a test drive
  • annecdotal details about how the sales staff ensures a quality over all customer experience. 
  • "meet the sales staff" section

Additionally, having subdomains on geographic topics would help benefit the local SEO goals of the dealership. In other words,  they would establish a stronger association between the dealership name, their offerings and their city.  Content would include:

  • popular restaurants and shopping areas
  • sight seeing spots
  • streets and routes for recommended drives and tours 
  • landmarks
  • historical tourist destinations
  • beaches, local bodies of water etc

A major challenge to pushing down competitor sites was the factor of longevity. Older more established sites would be harder to surpass in rankings. Having subdomain sites would surely not be a quick fix solution. The goal of this intiative would be to produce an abundance of quality content that would rival the informational offerings of competitor sites.  

One benefit of subdomain sites is that they are separate from the main site. Therefore, such content is viewed as being more sharable. Therefore topics discussed on subdomains would offers more diverse range of material to use for more successful backlinking results. 


Content Generation Software


A huge challege for FusionZONE (as well as SEO campaigns in general) is being able to quickly produce large amounts of unique, high quality content within a short time frame. Duplicate content is more or less likely to be penalized by Google. And thus it is a concern for clients.  Although the company has a small team of writers, the overall demand for content was constantly overwhelming. 

Combining  Machine Efficiency  With Human Skill


In my research, I stumbled upon the concept of content generation software. I realize that machines can never replace well written articles created by skilled humans. However, it is possible for high quality software with advanced algorithms to closely approximate such outcomes. And a writer could then make final quick edits. 

Software With Advanced Language Processing

Really basic spinning programs will identify opportunitiies for using synonyms and closely related phrases. However, they are not able to certain nuances or necessary dicriminations. They might confuse a car model, for example, with a fashion model. And the final spun results would not make sense. 

However, more sophisticated software products using artificial intelligence  have been developed to overcome this limitation.  One such program is Word AI. Their site states:

" Unlike other spinners, WordAi fully understands what each word content means. It doesn't view sentences as just a list of words, it views them as real things that interact with each other. "

Another example is Chimp Rewriter. On their site, they mention:

" Chimp Rewriter's technology is built upon exhaustive research on Natural Language Processing. This is a huge field of Artificial Intelligence enriched by students and professors at Stanford, UPenn, MIT and more. It has even been sponsored by big players like Facebook, Google and Microsoft. In plain English, that means Chimp Rewriter understands content like a human, not a machine. " 

Combining Content Software

Both Chimp Rewriter and Word AI can be integrated as third party API's into a primary software program called SEO Content Machine.  SCM offers the ability to set multiple tasks at once, even when you are away from the computer. And it can be used with Copyscape to check for duplicate content. 

In terms of projects, there are numerous cases where the subject matter remains consistent across sites and the need for originality is quite strong. This includes:

  • new car inventory pages (general listing) 

  • used car inventory pages (general listing)

  • model specific inventory pages (e.g. pages specific to Toyota Camry)

  • research pages on specific models ( general information, such as specs, features etc. that customers would be interested in )

  • model comparison pages (e.g. comparing Honda Civic to the Toyota Camry )

  • "About Us"  descriptions, to be used on social sharing ites

  • contextual content for posting backlinks on social sharing sites

Such tasks are incredibly time consuming. Thus it makes sense to first create seed content and making use of quality software to generate natural, well written variations. Final edits can then be done by a writer to perfect the final outcome.


Many of the pages across the dealership sites lacked content altogether. Therefore, it was not even possible to connect pages using internal links or insert external links. Expediting the content creation process through the use of software would enable the dealerships to finally benefit from these small, but important details. 



Renowned Citation Service For Local SEO Results


It is the primary goal of car dealerships to develop a strong online association with their city name.  For example, A Toyota dealership in Santa Monica would want to rank highly for search queries such as:

  • best Toyota dealership in Los Angeles

  • best Toyota dealership in Santa Monica

  • used Toyota Santa Monica

  • used Toyota Prius Santa Monica

A  cornerstone strategy for any local SEO campaign is to build a strong repertoire of local citation listings to help businesses solidify this association to search engines. 


This includes listings and urls on sites like Yelp, City Search and Yellow pages, to name a few. However, there are hundreds of sites that can be leveraged.


Building too many links, too fast can actually hurt a site's rankings. This rate of link acquisition is seen by search engines as unnatural and a deliberate attempt to manipuate their system. However,  creating citation listings is acceptable, since it is considered an excepted business practice. 


The actual process involved in citation building is time consuming. And the process includes many small details that are not easily addressed. Therefore, many agencies that offer local SEO services choose outside providers who specialize in this area. However, this will not automatically guarantee results. 


Since I was in charge of many sites at FusionZONE,  the use of a reputable service was a logical approach. The company had used similar providers in the past, but with poor results.


In my research on citiation building companies, I discovered White Spark, a brand that is backed by amazing real life testimonials submitted by agencies, excited to report real results:

  • "Life saver, time saver, and gets results. Whitespark's citation submission (very) noticeably improved ranking for both my website and my client's sites. Also excited to try out their ranking tracker to provide more detailed keyword reports to my clients. Both Whitespark's tools/services are awesome" - Google user

  • "I can't think of a bigger "no-brainer" local optimization service to utilize than Whitespark's Citation Building Service. Just do it! There's no possible way you can lose. The value/reward ratio is unbeatable. In fact, you're losing out by not using this fantastic service! It's the first thing I tell any local business to do if they're trying to improve their local SEO." - Dan Shure

  • "Whitespark's citation building service has been a great resource for our citation campaigns. Knowing that their team is trained and capable of producing good work allows us to focus on the hundred other things we need to work on during a local SEO campaign, and helps us produce faster results for our local clients." - Kane Jamison

  • " I started using Whitespark's Citation Service when it was first introduced and haven't questioned that decision since. We work with a lot of SMB's and this service is a perfect compliment to their overall search strategies. Not to mention Whitespark's customer service, which is impeccable." - Mark Kennedy

Whereas other service providers use automation to create directory listings, White Spark has a team of specialists who carefully select which sites to use and hand submit the necessary details. This ensures a higher degree of overall quality that in order to be picked up by search engines.

Conclusion

Again, Google's job is to meet user demand with the right supply. Search engine results  can be viewed as a type of (informational) buyer's market. The user is the buyer and the individual site is the (informational) seller. 

A good analogy is building a house from the ground up with the intention to sell it.  To list the house on the market, you have to first complete the process of building. In the end, it should have the types of features and amenties that would most appeal to any given buyer.  You cannot reasonably expect to receive the rewards of the final sale when you have not finished building the foundation. 

The same is true for a website. However,  the building process doesn't just involve finishing the website. Aside from the basic signals of H1 headers, H2 subheadings and SEO titles, the final results need to ready with the needs of actual humans in mind. 

The final package needs to offer a most rewarding and enjoyable user experience. This includes offering  type of information and content that a user would want. It needs to answer the questions that a user would want to know. It needs to do a superb, job of engaging the user, above and beyond other competitors within your space.

Strong Foundations For Lasting Success

This is the type of foundation that is need to build a strong house, so to speak. If all this is done well, the backlinking aspect of an SEO campaign can reach above average levels of success. If you succeed in making your  content and overall presence compelling, other people will happily link back to your site. And you can then reap the benefits of ongoing social signals. 

Actual evidence of other people sharing and linking back to your site is taken as strong indicators that your site does indeed meet the informational demand of real users within your niche. 

Thus the strategies listed above can be likened to the steps needed to reach this final point in order to achieve real long term success, not fleeting short term gains. The actual process will require a lot of time and energy at first to reach the smooth momentum that is desired in the end. 








 




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